Delivery Information

“Fitonaut” aims to ensure that your order reaches you quickly, safely, and hassle-free. Below you will find all the most important information about our delivery process.

Order Processing

• Orders are prepared and shipped within 1–2 business days of purchase confirmation.
• You will receive an order confirmation by email immediately after placing your order.

Delivery Prices and Timelines

• The delivery price is calculated at checkout and depends on the selected country and delivery method.
• Delivery prices in Lithuania, Latvia, and Estonia start from €4. 
• Delivery prices in Europe start from €9.
• All packages are sent by registered mail with a tracking number.
• Delivery throughout Europe usually takes 3–7 business days, depending on the recipient's country and the selected delivery method.

Taxes and Customs Duties

All taxes are already included in the product price, so no additional taxes or customs duties apply to orders within European Union countries.

Where We Deliver

We currently deliver to all European countries.

Package Tracking

Once your order has been shipped, you will receive a package tracking link by email, allowing you to monitor its journey until delivery.

Important Information

• If a package is returned due to an incorrectly provided address or a failed delivery, the customer pays the cost of re-shipping.
• If you have questions about your package or need assistance, contact us by email: fitonaut@fitonaut.com.

Need help?

Our customer service team is always ready to help you.

Email: fitonaut@fitonaut.com